By popular demand, new versions of our DL1608 and DL806 are currently in production that feature the Apple Lightning connector. This will ensure that new customers are able to take advantage of the current generation iPad devices. These new Lightning version DL mixers will be available alongside the 30-pin versions. Talk with your dealer to ensure you get the DL mixer you want.
With DL Series mixers featuring the Apple Lightning connector, users can now dock their iPad (4th generation) without an adapter and use it for playback and recording. Only the connector type is different. Everything else is identical to a DL mixer with a 30-pin connector.
iPad mini users can add the optional iPad mini tray accessory (available through any Mackie dealer) to dock and lock their iPad mini.
NEW – Convert Your Existing 30-Pin DL Mixer to Lightning
But what about all of you who already own a DL mixer with the 30-pin connector? We have solutions in place to get your DL1608 or DL806 working with Lightning version iPad devices. Depending on where you live, there are different options.
International users (anyone outside the U.S.A. or Canada) should contact their local distributor for this service. Here’s a link to our Distributor Locator to find your local source.They can provide more details regarding pricing and processes for this service.
The following info is for U.S.A./Canada customers only. Options include complete install at a service center or the choice to self-install with a couple of service kit types.
OPTION 1 – SERVICE CENTER INSTALL (RECOMMENDED PATH)
We have a dedicated service center in both the U.S. and Canada that can perform this service at a fixed cost. Contact the service center in your country, get an RMA, send them your mixer and they will perform the service. Your warranty will remain intact and they’ll send you back your mixer with a Lightning connector where the 30-pin used to be. If you wish to have them return your 30-pin parts, please request this at the time of service.
U.S.A. Service Center
4 East Stow Road
Marlton, NJ 08053
Email (preferred): email@example.com
Cost: $89.99 USD + shipping
Canada Service Center
Taylor Electronic Services, Inc.
2075 – 16th Ave. E.
Owen Sound, Ontario
Canada, N4K 5N3
Email (preferred): firstname.lastname@example.org
Cost: $99.99 CAD + shipping
OPTION 2 – SELF INSTALLATION
Feel like you can install this kit yourself? Please read the instructions fully to be sure. There are two different service kits available. Failure to follow the exact instructions may result in personal injury or damage to the DL1608, DL806, iPad or contents of the kit and may void the warranty if not done correctly. Once again, it is strongly recommended that this kit be installed by an authorized Mackie service center.
Service Kit 1- Lightning Tray Kit
This service kit is the easiest to install, since you will replace the entire tray. The tools needed are relatively standard; you’ll only need a Phillips screwdriver. Before considering this service fully read the instructions to ensure you have the tools and skills needed to perform the service. Here’s a link to the instructions. This service kit can be purchased directly from our parts department at a cost of $99.99 USD + shipping. Ask for PART # 2039276.
Service Kit 2 – Lightning Dock Kit
This service kit requires non-standard tools and additional skill to install since you are installing just the dock connector and not the entire tray. Before considering this service fully read the instructions to ensure you have the tools and skills needed to perform the service. Here’s a link to the instructions. This service kit can be purchased directly from our parts department at a cost of $49.99 + shipping. Ask for PART # 2042300.
Still feeling like DIY is the way to go? Call our friendly service department at 800.898.3211 (Toll free US) or +1 866 858 5832 (Canada) and order the kit of your choice.
With these brand new Lightning version DL mixers and options to upgrade your existing 30-pin mixer, both legacy and new iPad customers can enjoy using their Mackie DL Series mixer for years to come. Feel free to reach out to our tech support team if you have any questions. You can email them at email@example.com or, if in the U.S.A. or Canada, you can call 800.898.3211.